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RyanAir Refund Policy – How to Cancel Flight and Get a Refund with RyanAir

By Two Monkeys Travel - Contributor March 29th, 2020 Posted in Europe Travel Blog, Travel Blog 4 Comments

Ryanair is a low-cost airline that was established in 1984. It offers affordable flight tickets for travelers. However, due to the fact that it’s a budget airline, it is important to know if you can avail of a cancellation or refund in case you made a mistake with your booking, or you badly needed to cancel your trip.

How to Change Flight with RyanAir
Kevin Hackert


In this article, we’ll tell you the information you have to know when you have to cancel your reservation with Ryanair.

RyanAir General Rule

Once you purchased a ticket on RyanAir and it’s operational and does not have a delay that exceeds 2 hours, then it is not possible to get a refund. All Ryanair flights are changeable but they cannot be canceled. 

With this, you need to plan thoroughly. If in case you can’t really travel you still have the option of changing your reservation.

Details that you can change:

  • Flight Dates (can be changed up to 2.5 before your flight)
  • Time (can be changed up to 2.5 before your flight)
  • Routes (can be changed up to 2.5 before your flight)
  • Name (this can be changed up to 2 hours before your flight)

Steps on How to Change Flight with RyanAir

Step 1: Go to this website.

How to Change Flight with RyanAir

Step 2: Click “My Bookings”.

Step 3: Select the ‘Change your flight’ option and choose the flight you want to change.

Step 4: You’ll be redirected to the ‘Search new flight’ section where you can change the flight date.

Step 5: You’ll then be asked to choose your journey time and then review your new flight.

Step 6: You’ll see the price breakdown appear and if everything’s fine, you can proceed then click ‘Confirm Change.’

Step 7: Once you’re finished with your payment details and you clicked the ‘Pay now’ button, you’ll receive an updated email itinerary with your new flight.

RyanAir Cancellation Policy During Unforeseeable Events

Although Ryanair doesn’t really offer cancellations and refunds, it is still possible in some circumstances;

  • If Ryanair canceled your flight, then you are entitled to a refund. You will most likely receive an email from Ryanair stating what are your options.
  • If Ryanair has canceled your flight or the government has imposed travel restrictions to certain destinations, then you are also entitled to a refund.

Please remember that passengers are only entitled to refunds when those two situations above occur. If, however, during this time of the pandemic, and your flight is still showing as flying, you can wait for it to be canceled for you to avail of the refunds.

Once your flight got canceled, you’ll receive an email like this:

How to Change Flight with RyanAir

As you can see with the email, Ryanair will provide you the link wherein you can process your refund request.

Ryanair also announced that it has waived its flight change fee for any travel between 13th March and 30th April (fare differences may apply). So you can postpone your flight and travel to a later date. 

Refundable Fees with RyanAir

Ryanair stated in their website that “If you do not travel on your booked flight the airfare, fees, and charges are non-refundable but you may apply within one month of the date of travel for a refund of the Government Tax paid using this link.”

They also stated that “Government tax refunds are subject to administration fees. If the refund amount is less than the appropriate administration fee, there will be no refund”. Here are some of the fees that you should pay:

How to Change Flight with RyanAir

To see the complete list of Ryanair’s fee details, check them here.

How to Change Flight with RyanAir
Fotis Christopoulos

Ryanair Contact Details

If you want to directly message Ryanair, you can contact them here.

Or you can call them using this number here:

0330-1007-838 (Calls are charged at local call rates.)

These lines are open:
Mon – Fri: 0800 – 1800 GMT
Sat: 0800 – 1700 GMT
Sun: 0900 – 1700 GMT

Have you tried changing your flight with Ryanair? If yes, share with us your experience!

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About the Writer

Fatima Turla2Hi there! I’m Fatima. My first major travel was in 2016 in the beautiful city of Cebu. After that, I got interested in traveling. Now I enjoy learning languages and other country’s cultures. My goal is to visit at least one country each year and to share my experiences with other people through writing or blogging. Witness my journey by following me on Instagram.

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4 thoughts on “RyanAir Refund Policy – How to Cancel Flight and Get a Refund with RyanAir

  1. Eu veio por este meio a cancelamento da minha viagem,porque o assunto que era para eu ir em Lisboa,já não é preciso ir porque já não é nescessario ou então já está resolvida…

  2. Hi
    My family and I are due to fly out to Ibiza with RyanAir for our family jollyday on Aug 31st however FCO announced essential travel only. My travel insurance will honour a claim if I can provide proof of cancellation.
    Having reviewed the options in RyanAirs ‘My Bookings’ you are quite right , I am unable to cancel the flight. Yesterday I spent 2 hours waiting for my RyanAir customer service phone call to be answered with no luck.

    Is it worth me continuing to ring and hopefully be answered only to have a RyanAir agent state I cant cancel and the flight is still scheduled so tough!”. A few years back I swore I’d never use RyanAir again but seeing as they are the only localish air line to fly to Ibiza I had little choice. Kicking myself again!

    1. We have the same problem we stand to loose 1.900 tried to contact ryain air 4 hours on live chat and they just tell you a pack of lies I had hope of my bank but can not cancel the 8 flights Boris Johnson needs to do his job and tell ryain air I will never fly with them again f

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Written by Two Monkeys Travel - Contributor

Two Monkeys Travel Group – Community Travel Blog is a travel blog and website. We quickly grew into a valuable source of inspiring travel stories, advice, itineraries and travel guides, with the aim of demonstrating how to live a sustainable life of travel, whilst living your own definition of success. If you'd like to contribute and write a guest post, contact us at [email protected]