Traze App: How To Use The Contract Tracing Application in the Philippines
The Department of Transportation in the Philippines has launched a contact tracing application. Everyone who flies in and out of the country will need to have this. Here’s a guide on how to download and register in the Traze App.

By November 28, 2020, all airport passengers must download and register here for contract tracing. This has made by the Philippine Ports Authority and Cosmotech Philippines Inc. It is currently used in 4 airports in the Philippines, and hopefully, on other transportation and establishments.
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Table of Contents
Downloading the Traze App
Traze App is available in these App Stores
- Apple App Store – available for iOS13
- Google Play Store
- Samsung Galaxy Store
- Android Phone Users not on the list
- For those not in the Philippines or it says “App is not available in your country,” – you can use this link
- For those who are iOS users that can’t download it, try downloading a VPN and setting it in the Philippines
- Those without a mobile phone, you can ask another family member to register for you (profile – register other people) or go to the nearest Malasakit Helpdesk
Registering in the Traze App
STEP 1: Open the app and click “Register.”
STEP 2: Choose which category you are in. I’ll be choosing “individual.”
STEP 3: Fill up the information asked as well as take your photo. Make sure the app can access your camera.
STEP 4: Submit it.
STEP 5: Enter the verification code.
STEP 6: It will say that your registration is complete.
STEP 7: Enter your username and password to activate your account.
Activating your Traze App
STEP 1: Log-in. Click “Traze Me.”
STEP 2: Enter the verification code. Make sure you have the internet.
STEP 3: Your activation will be complete.
Using the Traze App – Your QR Code
STEP 1: You will have your Traze ID available. To get your QR Code, click “Traze Me.”
STEP 2: Go to Preview.
STEP 3: Screenshot it. You can save it to your gallery and present it to the people asking for your Traze ID. You can also print this, for those who don’t have a mobile phone or think it hassle to do so.
As per Traze’s Facebook page:
- The validity of “Traze Me” QR Code is only for 10 minutes as the code refreshes every time
- Printed QR codes for family members will be valid for 3 days
- From Malasakit or Traze Helpdesks, it will be valid for 999 days
Using the Traze App – Other’s QR Code
STEP 1: In case you are in another establishment, transportation, barangay, etc. You can scan their QR Code, click “Traze QR Code.”
STEP 2: Use your camera to scan their QR Code.
STEP 3: Their data will be successfully saved.
Traze Where You Have Been
As you will be scanning other QR codes, you will know where you have been. Click “Traze History.”
COVID-19 Notification
In case the establishment you’ve visited also has someone who has COVID-19, then you can see it on your notifications. Click “Notification.”
Hopefully, it says, “No record found.”
That’s it about the Traze App. It’s super useful because you won’t be writing on the contact forms anymore. The application is also good online or offline; plus, you can add your family members or neighbors who don’t have phones.

About the Writer
Hey, I’m Lyza! I once was a person who just imagined going to places “one day” but decided to pursue my dreams. My first travel abroad was in Japan, solo, last 2018, and fell in love with the journey since. I’m aiming to visit 10 countries before turning 30 and 2 new places in the Philippines every year. Besides traveling, I love organizing trips, photography, reading, and making new friends. Follow my adventures through my Instagram.

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The airport personnel are the one who register me in the app thats why when i downloaded the app i cant open it because i dont know what username and password they used. Need help plsssss.
Hi, How do you edit the name please?
Hi! My iphone6 cannot download the app since its not compatible with the ios I’m on. Im travelling alone. What to do?
you can ask your friends or family to get one for you (via their phones) or get your QR at the help desk at the airport
Hello. Invalid email address when registering the app. Ano po gagawin. Thank you
QR code invalid reflects on the screen when I use it in other establishments like malls
Do you click “Traze Me” before using your QR Code?
i cant upload my profile pic in traze application
hello,how i can generate my QR CODE which expired dec 18 2020…ihave flight re schedule on dec 20 2020 .
try clicking “traze me” again in the app
Hi, I have a Traze app and added my husband on it. He cant downloadxregister in traze on his phone. Now my husband will travel alone and will arrive in the airport. What qr code will i give him. Can he print my own qr code because i added him on my traze app?. Sorrry im just confused. TIA!
You can generate it for him and send his QR code via messenger or Bluetooth.
Hi Lyza. Traze QR code generated has same day few minutes expiration date after generation. Will this same QR code be accepted at the airport upon arrival in 5 days from now ? Please help. I don’t have the phone contact of Traze PH. Thank you in advance.
as per their page, it’s valid for 10 minutes as it refreshes. But printed QR codes are valid for only 3 days
Hi good day!Pls.Help me how to recover my traze application i already registered but i can’t open it they appear invalid username or password.
You can try gorget password, contact the traze app team or register again.
how to recover traze app username and password?
try forgotten password or register again
I want to registar traze app for departure
Please download the app.
Hello Good day po,Plz can you help me how to register for traze app because I’m here in dubai I cannot register ….