Steps on How to Cancel Reservation on Pegasus Airlines [And How to Get a Refund]

By Fatima Turla March 27th, 2020 Posted in Travel Blog 2 Comments

Pegasus Airlines is a Turkey-based Airline that offers affordable tickets for passengers. This low-cost airline is headquartered in Pendik, Istanbul. If in case, you purchase a ticket on Pegasus Airlines and you suddenly need to cancel it due to personal reasons, there are several things you have to remember. We’ll tell you about them here.

How to Cancel Reservation with Pegasus Airlines
Photo by ERIC SALARD CC BY-SA 2.0

Pegasus Airlines’ General Rule: You can make a free cancellation within 24 hours of buying the ticket and receive a complete refund of your money.

Pegasus Airlines Free Cancellation Policy

  • If there’s 24 hours or less left for the Scheduled Flight departure – the reissue must be made or the refund request must be submitted within 30 minutes of the completion of the original purchase;
  • If there are 24 hours to 72 hours left for the Scheduled Flight departure – the reissue must be made or the refund request must be submitted within 60 minutes of the completion of the original purchase;
  • More than 72 hours left for the Scheduled Flight departure – the reissue must be made or the refund request must be submitted within 24 hours of the completion of the original purchase.

Steps on How to Cancel Reservation on Pegasus Airlines

If you bought your ticket from the Pegasus Website, Pegasus Mobile Applications, Pegasus Call Center or Airport Ticket Sales Offices, you can process your reissue and refund transactions online.

Step 1: Visit their Official Website.

How to Cancel Reservation with Pegasus Airlines

Step 2: Select the “Manage my Booking” button. 

How to Cancel Reservation with Pegasus Airlines

Step 3: Enter your surname and reservation number (PNR).

Step 4: Choose the flight you want to cancel. 

You can also call Pegasus Airlines’ call center on 0888-228-12-12 for more assistance.

Domestic and International Reissue and Refund Fee Policy

To know more about the additional fees you need to pay upon canceling your reservation, read them below.

Domestic Flights

How to Cancel Reservation with Pegasus Airlines

North Cyprus Flights

How to Cancel Reservation with Pegasus Airlines

International Flights

How to Cancel Reservation with Pegasus Airlines

For more detailed information regarding their fees, you can see them here. At 5.6 and 5.7 section under the Ticket Change and Cancellation Rules.

How to Cancel Reservation with Pegasus Airlines
Photo by ERIC SALARD CC BY-SA 2.0

Frequently Asked Questions

1. Can I change the name of my ticket?

No. Changing the names of the passenger is not possible.

2. What if I want to change the contact details of my ticket, is that possible?

Yes, you can change your contact details easily. Just fill in your reservation number (PNR) and surname on the “My ticket Transactions” section on the official website of Pegasus Airlines.

3. I purchased my ticket through a call center or an agent, how can I make any changes?

Just contact the Airlines’ call center on 0090-850-250-67-77. 

If you have more questions, just visit the Pegasus Airlines website and read their Rules and Conditions regarding your concern.

Line seperator

Are you on Pinterest? Pin these!

Line seperator

About the Writer

Fatima Turla2Hi there! I’m Fatima. My first major travel was in 2016 in the beautiful city of Cebu. After that, I got interested in traveling. Now I enjoy learning languages and other country’s cultures. My goal is to visit at least one country each year and to share my experiences with other people through writing or blogging. Witness my journey by following me on Instagram.

Leave a Reply

Your email address will not be published.

This site uses Akismet to reduce spam. Learn how your comment data is processed.

2 thoughts on “Steps on How to Cancel Reservation on Pegasus Airlines [And How to Get a Refund]

  1. Heli sir i have cancel my flight on 13 October which was booked for 13 November but i haven’t received my refund can you please help me about this regard

  2. The only way to achieve happiness is to cherish what you have and forget what you don’t have

COPYRIGHT DISCLAIMER:Many of the articles on Two Monkeys Travel Group are guest posts by a number of Approved Contributors and are hosted by Two Monkeys Travel Group. Approved Contributors control their own work and post freely to our site. This includes all text and images that they use within their own work. All contributors are instructed to follow internationally recognised copyright and intellectual property guidelines. Two Monkeys Travel Group takes its own responsibilities very seriously, so if you feel that any part of this work is abusive in any way, please send us an email so that we can investigate - [email protected]


DISCLOSURE: Please note that some of the links above are affiliate links. So when you make a purchase we sometimes make a small commission, at no extra cost to you. The cost to you remains the same, sometimes even cheaper if we have negotiated a special deal for our readers.We use all of the companies we have listed here and that’s why they are in this list, but of course we need to keep Two Monkeys Travel Group running as well as it can, which is exactly what you’re helping with if you do decide to buy or book something through an affiliate link! If you have any more questions about the companies we use or any other companies you’re looking at, just email us and we’ll be happy to help.Please see our full disclaimer page for more information.

Written by Fatima Turla

Fatima is a full-time writer of Two Monkeys Travel. Her first major trip was in 2016 and got really interested in traveling. She also enjoys learning languages and other country’s cultures. She has a goal to visit at least one country each year and share her experiences with other people through writing or blogging. Witness her journey by following her on Instagram.