What happens if your plans change or your flight is delayed? EasyJet is a go-to choice for budget travelers across Europe, offering affordable flights to a wide range of destinations. Understanding EasyJet’s cancellation policies, refund options, and flight cancellation compensation is crucial for every traveler.
This guide goes beyond just understanding EasyJet’s flight cancellation compensation. It’s as practical as learning financial tips for digital nomads or mastering how to budget as a Filipino remote worker.
Don’t worry – we’ll walk you through the different ways to cancel your EasyJet reservation and the conditions that apply. If a refund isn’t an option, we’ll also cover the alternatives available to you!
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Does EasyJet Offer Cancellation?
The cancellation policy of EasyJet depends on the time you cancel your booking.
- If you cancel your reservation within 24 hours of booking, EasyJet will give you a full refund minus the Cancellation Fee.
- If you cancel more than 24 hours after booking, EasyJet will not refund any of your fares. You may choose to change and get an alternative flight.
- If you need to cancel because of a serious illness or close family bereavement, you need to contact EasyJet’s Customer Services Team as soon as possible. They might ask for certain proofs regarding this matter.
How to Cancel Flight Within 24 Hours of Booking
Step 1
First, go to EasyJet’s main website.
Step 2
Click on “Manage Bookings”.
Step 3
Sign in to your account.
Step 4
Select the “Cancel” button just next to the flight you will not use.
Step 5
Pay the cancellation fee which costs £30.
NOTE: You can also call EasyJet so they will process the cancellation for you. However, it will cost you another £5 to do that.
Again, cancellation with a full refund is only possible if you cancel within 24 hours of booking. If it’s more than 24 hours, there will be no more refunds. But you can choose to change your flight instead.
How to Change Your Flight
What can you change on your EasyJet flight?
- Name (Fees Applied; there’s a different guide for this one, check below)
- Flight Details (Fees Applied)
Changing Flight Details
Step 1
First, go to EasyJet’s main website.
Step 2
Click on “Manage Bookings”.
Step 3
Find the flight you want to change. After that, click the “Amend the flight” button. This is the place where you can change the name, time, date, and destination. You can also add seats, and luggage, or increase the weight allowance for your bag.
Step 4
Pay the necessary changing fees.
Step 5
You will receive a confirmation email regarding the changes you made.
Step 6
Check it and print your new boarding pass.
NOTE: You can edit your booking at least 2 hours before your original flight departure, even if you’ve checked in.
Changing the Passenger’s Name
Changing the name of passengers is helpful as you can resell your ticket after you change the name from your name to the new passenger’s name.
Step 1
First, go to EasyJet’s main website.
Step 2
Click on “Manage Bookings”.
Step 3
Look for your flight and click the “Change names” option.
Step 4
Pay the change name fee.
Step 5
After you’ve done changing the names, check it and print your new boarding pass. Please remember that titles and spellings are free of charge.
You can also call EasyJet so they will process the changes for you. However, it will cost you another £5 to do that.
If you need a place to keep your papers, a document organizer will do the trick!
Flight Changing Fees
In cases of a delayed flight, denied boarding, or overbooking, passengers may claim compensation amounts depending on the regulations set by the EC and UK authorities.
If your flight is delayed, you may receive vouchers for expenses such as meals, telephone calls, and even faxes during the waiting time.
Please see the chart below to know the fees you need to pay when you change your flight.
If your flight is affected by extraordinary circumstances, such as bad weather, security threats, or air traffic control restrictions, EasyJet may offer an alternative flight to your final destination. However, under EU exit amendments, regulations for compensation eligibility might differ for UK and EU flights.
If you booked your flight through online check-in, secure your passport in a passport holder and ensure your hold luggage complies with EasyJet’s policies. Also, don’t forget travel insurance can also help recover additional costs related to flight changes.
For more details on EasyJet policies, contact EasyJet directly through their customer service or visit their website. Happy flying!
FAQ
If an airline cancels a passenger’s flight or makes a significant change in the flight, regardless of the reason, airlines are required to provide a prompt refund to a ticketed passenger, including those with non-refundable tickets, should the passenger choose not to accept the alternative offered.
When flights are delayed or cancelled, airlines have a duty to look after you. That includes providing meals and accommodation, if necessary, and getting you to your destination. Air passenger rights under EU regulation state that travelers may be eligible for EasyJet flight delay compensation depending on flight distance and waiting time.
If the change to your flight is involuntary, such as cancellation or delay, your pre-paid ancillary services, such as insurance, meals, or seats, will be automatically transferred to your new itinerary.
About the Writer
Hi there! I’m Fatima. My first major travel was in 2016 in the beautiful city of Cebu. After that, I got interested in traveling. Now I enjoy learning languages and other country’s cultures. My goal is to visit at least one country each year and to share my experiences with other people through writing or blogging. Witness my journey by following me on Instagram.