How to Change or Cancel a Flight on DELTA Air Lines [Tips to Get Refund]

By Lyza Paloma March 20th, 2020 Posted in North America Travel Blog, Travel Blog, Travel Guides One Comment

Delta Air Lines or Delta is one of the major airline carriers in the USA.  It has about 910 plus fleets and severs more than 300 destinations. If you have a change in travel plans due to unfortunate circumstances, here’s a good article for you. This is a Step by Step Guide on How to Change Flights or Get Refunds on Delta Air Lines.

Step by Step Guide on How to Change Flights or Get Refunds on Delta Air Lines
Ryan Johns

In this dire time, airlines like Delta are making it easier for customers to cancel, rebook, or change your booking. Due to many cancelations, contact them if your flights or travel is within 72 hours. You can do it online, too!

Updates

You can check out current updates of Delta Air Lines here.

Available Options

  • You can cancel your ticket, and you’ll get eCredits for your future use
  • If you are not able to reach Delta before departure and not take your flight, changes will be processed, and your ticket becomes an unused eCredits within 24 hours
  • If Delta canceled your trip, they will inform you
  • If your new fare is lower than your original flight, you will receive eCredits for the difference, but if it’s higher, then fare difference will apply. However, if it’s for the same date, origin and destination you won’t have eCredits if the price is lower

Tickets Purchased Between March 1 – 31, 2020

  • Travel Dates are from March 1, 2020 – February 25, 2021
  • Can be changed as many times with no fees
  • For one-year life of the ticket (New Ticket  or Rebooking must be issued on or before February 28, 2021)
  • Fare differences may apply

US Domestic Travel (March or April)

  • Travel within the US departing until April 30, 2020 (not including travel to US Virgin Islands and Puerto Rico)
  • Change Fees are waived
  • Fare differences may apply for trips departing on May 1 – December 31, 2020, with the same destination
  • You cancel without a fee and use your credit for a new flight
  • New ticket must be reissued on or before December 31, 2020

International Travel (March, April, May)

  • International Travel until May 31, 2020 (including travel to US Virgin Islands and Puerto Rico)
  • Change Fees are waived
  • Fare differences may apply for travels departing on June 1 – December 31, 2020, with the same destination
  • You cancel without a fee and use your credit for a new flight
  • New ticket must be reissued on or before December 31, 2020

How to Change your Flight Booking with Delta

STEP 1: Go to My Trips.

Step by Step Guide on How to Change Flights or Get Refunds on Delta Air Lines

STEP 2: Find your trip using your Confirmation Number, Credit or Debit Card Number, or Ticket Number.

STEP 3: Select the flight you wish to change. Click “Modify Flight

STEP 4: Click “Start Flight Change” and select flights for your new flight.

STEP 5: The change fee is waived. Pay the fare difference.

STEP 6: Receive a new Flight Itinerary.

How to Cancel your Flight Booking with Delta

STEP 1: Go to My Trips.

Step by Step Guide on How to Change Flights or Get Refunds on Delta Air Lines

STEP 2: Find your trip using your Confirmation Number, Credit or Debit Card Number, or Ticket Number.

STEP 3: Select the flight you wish to change. Click “Modify Flight

STEP 4: Click “Start Flight Cancellation.”

STEP 5: Get eCredits with the value of your original ticket within 24 hours. Use it to purchase a new ticket within one year from the original issue date.

Using eCredits for Sky Miles Members

STEP 1: Go to My Wallet on Credits and Certificates or Here and “log in to use your Certificates and eCredits”

Step by Step Guide on How to Change Flights or Get Refunds on Delta Air Lines1

STEP 2: Select the unused ticket and click “Continue.”

STEP 3: Find a new flight and apply your eCredits.

Using eCredits for non-Sky Miles Members

STEP 1: Find your Flight ticket number from DeltaAirLines@t.delta.com.

STEP 2: Redeem your eCredits here. Enter your flight number and click “Look Up.”

Step by Step Guide on How to Change Flights or Get Refunds on Delta Air Lines1

STEP 3: Enter the First and Last Name indicated in the Flight ticket and “Add eCredit.”

STEP 4: Select the unused ticket and click “Continue.”

STEP 5: Find a new flight and apply your eCredits.

Contact Numbers

New or Existing Reservation:    800-221-1212

International Sales and Service:  800-241-4141

Refund Status: 800-847-0578

Step by Step Guide on How to Change Flights or Get Refunds on Delta Air Lines
Ramon Kagie

I hope this article will help you on how to Change Flights or Get Refunds on Delta Air Lines. It’s very straightforward. Currently, you need to call them if you have flights within 72 hours, but if you can do it online, much better. Stay safe at home, and hopefully, we can travel again soon!

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About the Writer

Lyza Paloma

Hey, I’m Lyza! I once was a person who just imagined going to places “one day” but decided to pursue my dreams. My first travel abroad was in Japan, solo, last 2018, and fell in love with the journey since. I’m aiming to visit 10 countries before turning 30 and 2 new places in the Philippines every year. Besides traveling, I love organizing trips, photography, reading, and making new friends. Follow my adventures through my Instagram.

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One thought on “How to Change or Cancel a Flight on DELTA Air Lines [Tips to Get Refund]

  1. Hi … my name is Franco … I am an Italian
    Living in Manila, Philippines …. I really hope you can help me … here my problem :
    Last February 8 I purchased online a round trip Manila to Los Angeles … departure May 21 , return June 3…
    Due to the covid outbreak , delta changed first the schedule flight but then , looking at what was going on in the USA, I decided to cancel my flight having in return from Delta an Ecredit to be used for a future flight … unfortunately my personal situation it deteriorated to the point that now I am facing ” real problems of survival ” so I am thinking to request for a redound of my ticket from Delta … I tried several options but I am having hard time to get a reply from them also because don’t know to whom at Delta to address my problem … I decided to contact you while searching in Google about solutions to my problem … hope I was able to illustrate my situation in an enough understandable way … I will wait for your reply … would like to thank you in advance for your kind cooperation and I would say that you are doin a great service to passengers with problems … it’s something really amazing what you doing and hopefully other people could follow you in helping people got solutions in various field … take care , keep safe and more power in your life 😊

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Written by Lyza Paloma

Lyza is a native of Leyte who spent 10 years studying and working in Cebu before working for Two Monkeys Travel. She decided to stop daydreaming and started to pursue her dreams of traveling to the Philippines and the world. She has already been to 4 countries in Asia and 18 provinces in the Philippines. She’s flexible and can travel solo, with friends, or family. Besides traveling, she loves organizing trips, photography, reading, and making new friends.

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