How to Apply and Get a Police Clearance Online in the Philippines
When applying for a job or having a valid ID, a Police clearance is one of the requirements. Police clearance will state that you have no criminal records as per the Philippine National Police’s (PNP) database. You can get a Police Clearance online, now.
Mostly, an employer will ask you a police clearance from where you have lived or worked before. So if you are applying in Quezon but worked before at Sampaloc, then a police clearance from Sampaloc would be asked.
When asked for a Police clearance though, you should not submit an NBI Clearance and vice versa. Though a police clearance offers the same details as the NBI Clearance it differentiates in the scope. The NBI has a much broader range (the whole Philippines) while the Police Clearance is only up to the scope of the region or municipality.
Here are the steps on how to get a National Police Clearance Online:
Steps In Applying for a Police Clearance Online Account
1. Go to this website
2. Click register if you don’t have an account yet.
3. Read the terms and conditions, check the boxes and click next until you see the button “Agree”.
4. Type your details and click register.
Double-check it and click “save”.
Editing your Profile
1. Sign in using the e-mail address and password you entered
2. Click “Edit Profile.”
3. Type your information.
4. Save Profile
Always review your profile, you need to do the whole process again in case you have a mistake in your printed Police Clearance.
Setting an Appointment
1. Click “Clearance Application”
2. Select the police station nearest to you or where you want to go.
3. Select the date of appointment – where there are vacant slots AM/PM
4. Select Payment Option
Land Bank of the Philippines which is Php 150.00
5. Save Appointment
Paying for your Police Clearance
1. Click “Click here to pay” button
2. You will be redirected to the land bank e-portal. Choose a payment option:
- Landbank
- BancNet
- Gcash (No GCash? Here’s a How-to guide on how to use GCash)
3. Your payment summary and transaction details will show-up. Check it and confirm your payment.
4. Take note of your reference number and print the official receipt.
Getting the Police Clearance
1. Prepare the following:
- Police Clearance Reference Number
- Official Receipt of Payment
- 2 Valid IDs
According to the PNP website IDs to be valid must be: not expired,
original and not photocopied with clear photo and signature of the applicant and have the full name.
Listed below are the valid IDs to be presented:
- Alien Certificate of Registration
- Birth Certificate
- GSIS UMID
- IBP ID
- LTO Driver’s License
- PNP ID
- PRC License
- Passport
- Philhealth ID
- Postal ID.
- SSS ID/SSS UMID
- School ID with Registration Form
- Senior Citizen’s ID
- TIN ID
- Voter’s ID
2. Go to the PNP Branch on your appointment date. Remember to wear proper attire – no sleeveless, shorts or slippers.
3. Get your photo taken as well as your fingerprints scanned.
4. If you be “hit,” the processor will give you instructions, so please comply. If you are not, proceed to the next step.
5. Wait for your name to be called so you can get your police clearance.
FAQs on Police Clearance
1. How much is a police clearance?
The fee is Php 150.00 plus charges for transaction fees.
2. I haven’t paid my police clearance fee yet, what do I do?
Pay the fee within 2 banking days before your appointment or else your transaction will be canceled.
3. I already paid but want to cancel my transaction, can I be refunded?
No, your payment is already forfeited.
4. I failed to go to my appointment date, what do I do?
You need to schedule again and pay again as both are forfeited.
5. When is my national Police clearance Valid?
Your Police Clearance is valid for six months.
6. My police clearance has mistakes on my details, can I get it reprinted?
No, the PNP can’t reprint your clearance. You need to correct your data on the website and do the process again.
7. I only have one valid ID; what do I do?
Present your valid ID with a Certified True Copy of Birth Certificate with original Official Receipt. You can get one through the PSA website.
8. How do I know the Police Clearance is authentic?
You can go to the pnpclearance.ph and click “Verify Clearance.” Type the surname and clearance number, and you will see the details.
9. I was asked for a Police Clearance, can I submit an NBI Clearance instead?
No, please follow instructions on what to get.
Police clearance is now very easy to obtain. You can get an appointment online, and when you are there you could get your details captured, and you are done. You can do it in less than an hour. It is so convenient as this is a requirement for work, Civil Service Exams or going abroad.
I hope this How-to guide helped you in getting your Police Clearance. Check out our other How-to guides for Philippine Documents and How-to guides for obtaining a visa to travel abroad for Philippine Passport Holders!
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ano po gagawin hindi po mag ok sa mobile number XXX po ang lumalabas.
what if i go but my clearance always offlline year 2021 now i want to get year 2022
I already paid but still pending status
I hope it is just less than 1 hour. I am registering since morning but it was always server error. Hope i could enter tomorrow.
I already paid but still with pending status
Hindi po ako makapag bayad kasi palaging service unavailable errror lumalabas pag kini click ko ung “clicl here to pay” ano pong pwede ko gawin? 🙁 Wala ako landbank
Mag.process po sana ako..pero walang Gcash sa payment option.. only cash payment..what does it mean po? Sa mga bank naman, laging “cannot be process”.
Better Bayad Center/ 7-11 nlng po, if nag-malfunction.
Na stress din akok sa bank
Magkano po ba police clearance pag international ang work
The same po pag-kuha, pero pag international, usually NBI clearance yung pina-pass at hindi police clearance. How to Get NBI Clearance Online [Guide to Online Application Registration for NBI]
Hello anu po ba ung mga dapat dalhin NA DOCUMENT SA pag kuha ng NBI CLEARANCE SA NAGA THANK U
please read this po How to Get NBI Clearance Online [Guide to Online Application Registration for NBI]
I shown my valid ID po last appointment ko noong May 2021.
How do I get the official receipt of payment? I only received an email from Landbank. Is that the official receipt?
Applicant po s police clearance po
tanong lang po dito sa amin abot 200 plusang pag kuha ng police clearance.at wala resibo .
Trying to edit my profile Pero yung cp number ayaw kahit na anong input ko ng numbers puro xxxxxxxxx pa rin walang numbers di ko tuloy ma save yung profile ko
tried +63xxx na format po?
Tanong lang po yung number po dito kapag tinype maging xxxxxxxx ganito lang po siya then kapag tinype ko +63 di pain?
IS THERE A REQUIREMENT FOR A CEDULA TO APPLY FOR POLICE CLEARANCE? HOW ABOUT BARANGAY CLEARANCE?
Hello bakit invaled ang lumabas kapag nagregester ako tama nman email add ko at password
Please contact the police website admin po.
can i get my clearance before on the date of appointment?
How to change payment otion?
Hi, may I ask if pwede PO bang Dumeretso Ng pag kuha na di nagseset Ng schedule Ng appointment?
Question: What if the police clearance is asked by immigration in another country to extend trapped PH resident because of Covid. Can she/he gives authorization for pick up to her/his family members here?
Hello panu pho palitan ang mode of payment kc pho need ng bank acc.ng lanbank pag magbayad eh wla nman pho aqo nun napindot ko po kc landbank agad..please help
i have a problem on the input of contact number, it said required 1 contact number but i input it already,
Can I get a police clearance completely online?
Wala nang GCash payment option? all i get is land bank, bancnet, cash payment thru 7/11 and Paygate.
I need to renew my police clearance in philippines while i am in australia, kindly advice how do i go about this. PNP online application only directs applicant to select appointment date and time and preferred police station.
Hello, how do I change my mode of payment? I accidentally clicked LandBank instead of Gcash. Hoping for an urgent response.
I am a OFW in Singapore and I need to secure a police clearance for my new job application in United Kingdom. I need the clearance from 2010 to 2013. May I kindly asked for your assistance on this matter? Can my mother be my representative to collect it to the respected location , example in San fernando PPO area? Kindly advice. Thank you
How do i get police clearance in philippines through online while i am in australia
apply for police clearance
I am in usa but i need poluce clearance
Can l pay for online police clearance in money remmitance center?
Pag nakakuha ka noon ng police clearance at kaylangan mong mag renew ano po ba ang dapat gawin renew online or tulad ng dati na registered uli
Error connected upon clicking the PAY HERE option on Cash Landbank. Why?
thank you so much po for your post, it’s very informative 🙂
but I have a question po, nag try din po ako ng police clearance pero pagdating sa “Click here to pay” button naka disabled po siya, alam niyo po ba kung bakit? Maraming salamat po sa response.
I am an OFW here in Macau, just want to ask if it is possible to get police clearance in our municipality while I am here since I cannot fly back to Philippines and it so happened na need ko po ang clearance ngayon. Requirements ko for obtaining US visa po sana, actually my NBI is on process na rin po hinihintay ko na lng ibalik sa akin. Can I just authorized someone para makakuha po ako? Please advise me naman po, salamat ng marami. Godbless
I have filled in all the blanks for my details but for the last part of the registration Theirs a message sunddenly appear stating that the page has already expired. What should i do? Since not receiving a reference number. Hoping for your immediate response.
Thank you.
can you do it again? maybe you were cut off from the internet or there’s a time limit.
How can an individual residing overseas request a police clearance?
hi can i ask if i can pay directly sa police station? wla na kasi yung option thru gcash and ung mga bank na ksama sa online are rare bank.
Hi po, ask ko lang hindi ko kasi nakuha pooice clearance ko sa appointment date ko. I will pay again? Change appointment? How to pay again?
Their site says “In the event that you cancel your transaction, and/or failed to visit the issuing Police Station on the appointment date set for the purpose of either processing and/or claiming of your Clearance, your payment will be forfeited.”
you’ll have to set it again.
I resched my appointment then they reply they said they will email me for the details how will i pay again but until now. Theres no email
Do i need to register again? Thanks
I resched my appointment then they reply they said they will email me for the details how will i pay again but until now. Theres no email
How will I know where is the exact location of the police station I have chosen?
Example ps 01 pasay city, spd hqs.
Thanks for help.
You can try googling or google maps po if there is no address stated there.
I am from Mindanao but now I am staying here in Marikina. Am I allowed to get a police clearance considering that I am not registered here in Marikina? Thank you
Yes, you can as long as you have lived there.
Hi, i had been blottered in the past, and i worry that this will appear on my police clearance as “derogatory information”. Will it really appear on my police clearance? Thanks.
Is there a difference in police clearance using for local and abroad? How much is the fee
Ma’am /sir .dto ba mag apply nang pulice clearance?
Hi, does the Transaction status online change when you’ve already paid? Mine says “Pending” still even if I’ve already paid via 7-11.
When getting police clearance doni need to bring Brgy clearance and Sedula?
Please help me po.. natapos ko na lahat na fill up ang details.. magbayad na sana ako through Gcash/7-11 tapos sa payment button hindi ko siya ma click po..kailangan ko na sana bayaran.. please help me.. ???thanks po
Try to check your transactions po, baka pwede mong balikan doon.
hindi parin po Ma’am.. bakit po kaya? gusto ko na sana mabayaran palagi ko nalang eni extend ang schedule ko po kasi nga hindi ko ma open ang payment.. huhuuuhu :'( help me po… pwedi po ba pumunta sa police station kung saan naka lagay kong saan ko e cla-claim ang clearance?
how can you help to get a police clearance on line
Bakit po invalid email and password lumalabas once nagsisign in ako? Active naman ang email na nilagay ko sa registration. Panu po gagawin?
There’s an error in my son’s police clearance id. Name of subdivision and date of birth (year). Should he pay again for correcting it?
If you paid for it already, you can ask the officer-in-charge if they can edit the details.
What about the details on the id that they issue? Will they capture my son again and issue a new card? Thanks.
Have you already gotten the police clearance, sir? Was the mistake on your end or PNPs? If it was in your end and the clearance is already printed, then you’ll need to do the process again.
I misunderstood your first comment and thought that your son did not yet go to PNP office yet.
Hi, Can I get a police clearance while I am abroad through this website? Or for appointment system lang ito? Any advise will be appreciated. Thank you
Hi, I think its only for appointment system since it requires that you physically go to your local police station to have your picture and biometrics taken. Hope this helps.
Ang police clearance ko po galing sa Pasig city na expire po xa dito na ako sa Davao pwede ko po bang I renew dito at may kasama ho bang ID, magkano po ang bayad with ID at saan po mag renew at ano po ang requirements. Salamat po, reply pls.
Ilang araq p.o. Makukuha ang police clearance
Usually, within the appointment date.
How can I get police clearance online in region 10
How to change the place
mga Ilan days ba ma cleared ang name kapag na hit ang name ? Aabot ba ng month or months ?
Nakakadissapoint ng sobra yung police clearance online. Nagpaschedule ako ng appointment ngaun pra sa brother ko sa tarlac capas ppo then naset sya ng appointment dun today tpos pagpunta nya hindi daw pwede at applicable sa kanila. Imagine bumiyahe pa sya kagbi from bulacan tpos expected nmin mkakakuha sya sa tarlac dahil dun sya nka aapomtment tpos walang nang yari. pati pagkuha nya tuloy ng prof license sa tarlac nabalewala. sayang yung effort at oras ang layo pa nman ng biyahe. next time kung gagawa po kayo ng police clearance online kung hindi po pde dun sa lugar na yun wag na po ilagay sa choices! nakakadissapoint ng sobra eh… Tapos binayaran mo na din then balewala na lang yung binayad mo. Kanino mapupunta yun kung di nyo nireleasehan ng police clearance? ibubulsa nyo nlng?? Ayusin nyo po sana para sa susunod wala ng maabala ng ganito! Hayst!!!
Hello. You better make a complaint sa office nila. Try e-mailing them here: [email protected]
Can we pay it thru 7/11?thanks
LOTTO
I have paid my clearance but the payment was not posted yet during my scheduled appointment. Is the payment forfeited already?
i have already registered but when i tried to sign in, it said that the email is invalid. My email is active, and i dont know what to do next.
Paano malalaman Kung bayad kana?
Pano po yung sa cash payment thru 7 eleven? Pano po process nagtanong kasi ako sa counter di daw nila alam nbi lang daw merun?
Napakahassle..nagkaroon ako NG ref number.ayaw tanggapin sa landbank.ayaw din sa bayad center..sa lbc hndi pde Kasi maxadong mahaba dw Ang ref number…sa halip n makatipid.mas nagastusan pa ako sa pagbalik balik.at hangang ngayon hndi pa ako nakakakuha.kasi dko pdeng ulitin Kasi may nakapending pa dw akong transaction
Please investigate Angono Rizal as they seem overcharging for Police Clearance.
My partner paid Php 115 for the Police Clearance then Php 210 for the processing fee. She only received cerificate and a layout of the ID printed i
on the same paper. As I know it should only cost less than Php 200.
Pwede ko pa kayang palitan yung appointment date after ko magbayad?
Ayaw gumana ng DROPDOWN nyo sa City/Municipality at Barangay fields, hindi ako maka proceed.
Article guide po kasi tong samin, punta po kayo sa official website!
your website isn’t working
We’re travel bloggers po, baka may glitch yung official website! Let me inquire! =)
Good day. I just wanna ask about setting an appointment because no slots we’re showed on my selected PS. Thank you.
Check if other stations if there are slots shown, if not, try another browser. If meron, baka full na ang napili mo 🙂
under contact/address I can NOT type the city and barangay address
If you choose the right province in the dropbox, it will automatically let you pick between the cities or municipalities in that province. The barangay as well depends on what you clicked.
i did not recieve confirmation in my gmail account ..
i cant type my city/municipality also my address . how to solve this problem
it’s a drop-down menu, after the province may drop-down menu that provides you choices, just click your city or municipality. Same with sa barangay, automatic yan 🙂
bat di ako maka type ng city ko at barangay sa application anung gagawin ko dito ?
How long does it takes for the PNP to received the payment made from authorized merchant? Example you paid 7/11. as of January 23, 2020 my transaction status still pending on the website of PNPclearance. Kindly settle this vague issue on the clearance application…thank you
Hi, I have been trying to “Click here to pay” but it keeps saying Invalid Merchant Reference Number. My transaction is pending. Is there any way I can cancel? or any thing I can do?
If you guys have the same issue as mine: already paid but transaction status is still pending esp. if you paid thru cash (7 11-myegph). You may proceed as scheduled. The officer-in-charge should assist you further for the application of payment. You still have to wait tho for the status of your transaction from pending to paid. You can still get your clearance on the same day too. It will only take an hour.
How can I know if my clearance is fending? untill when?
Appointment for police clearance
I’ve set an appointment, no gcash option so i chose cash, paid at 7/11 but status still pending eventhough the transaction was succesful. What should i do?
Same problem here. I payed through MYEG.PH on 7/11. Payed P180 yet still pending.
I have the same problem. I paid through MYEG.PH on 7-11 last 16th January – but until today (21st January), my application is still pending. I called the police station where I supposed to get my biometrics, picture and clearance, but they told me that the system should state “Paid”. Otherwise, they cannot do anything about it. Also, I called the number reflected in “Contact Us”, but the local number is not working. Need help as this is the only requirement I would need to get my visa. Any recommendation on next possible steps would be appreciated. Thanks for your help.
Just proceed with your appointment. The officer in charge will further assist you on the application of your payment.
Same problem I encountered…2 days ago yet my application still pending..
I am married now, and newly hired.. my employer asked me to get a police clearance. Problem is they require 2 valid ID’s my valid ID’s is still on my maiden name. Can I attach bring the marraige contract PSA copy and present my valid ID with my maiden name on it? I badky need police clearance 2 days from now and I really don’t have valid IDs in my current status. Pls give me some advice and alternative to get police clearance. I’m so stress now bc of these requirements.
Yes, I suggest bring your marriage certificate with you!
How can I get police clearance or Di if I’m here abroad without going in the Philippines
Sadly you’d need to be in the Philippines po because of biometrics eh.