Manchester and Birmingham Flight Delay Compensation

By Two Monkeys Travel - Contributor September 5th, 2019 Posted in Destination, Europe, Travel Blog No comments

There are a number of short-haul flight operators that provide services from Manchester and Birmingham International Airports. The British airline Flybe, although it is officially based in Exeter, is one of the larger UK operators at these two airports. So, when the airline, which was sold to Connect Airways in January 2019, is subject to delays, passengers are often left feeling frustrated and even angry. This is where Flightright can help. This company gets in touch with airlines same as Flybe and supports passengers in services and claims for damages for delays, cancellations, denied boarding against the will of the passenger (overbooking) and missed connecting flights.

Manchester and Birmingham Airport Delay Compensation
Photo by Vit Brunner CC BY-NC-SA 2.0

Firstly, passengers flying to Manchester or Birmingham from any airport that is based within the European Union enjoy a number of safeguards under the EU ‘s Air Passenger Rights Regulations, specifically regulation 261/2004. Not only does this regulation protect passengers from certain delays into Manchester and Birmingham but it also means that when taking a Flybe service, or that of any other European operator from those airports, travelers can expect the same consumer rights – so long as their destination airport is also within the EU, that is.

Manchester and Birmingham Airport Delay Compensation1
Photo by Elliott Brown CC BY 2.0

Essentially, the Air Passenger Rights Regulations cover delays, cancellations and missed connecting flights that come about as a result of either. In addition, passengers should note that if they are denied the right to board a flight because it has been overbooked and there is no room left for them despite having bought a ticket, then they are also covered by the same regulations. Of course, knowing you have rights under the scheme and ensuring you can navigate your way through the dense bureaucracy to make a claim is quite another which is where turning to experts can really help.

As mentioned, the rules only apply if the flight in question would have taken off and landed within the EU and that the airline concerned is also headquartered within the EU. If these conditions are not met, then the claim will be thrown out. That said claims under the EU regulations can be made well after the delay or cancellation of the service. Passengers have up to six years from the time of the event to assert their consumer rights, so it is certainly worth considering pursuing if this has happened to you within that time period.

However, there are another couple of factors to consider. Firstly, you will have to show that you have checked-in on time. If not, then the airline in question will be able to say that it bears no responsibility for the ensuing issue. You will also need to provide evidence of the booking you made with the airline. Importantly, a claim for compensation under the scheme is possible whether you bought the tickets directly from the airline or somebody else did so on your behalfs, such as a travel agent or a colleague for business trip flight.

Sometimes passengers will be put off making a claim for compensation due to a delay or a cancellation because the airline they were traveling with has offered them food and drink vouchers. Although this is a good business practice when you are stuck in a terminal building following a significant delay, accepting them from an airline in no way impinges on your regulatory rights. So, if the airline hints that because you have accepted some form of compensation already, in the form of food vouchers, and that you are, therefore, entitled to nothing else, then you should simply not believe them. The Air Passenger Rights Regulations protect you even when you have accepted such vouchers.

Istanbul Trip with Inflow Summits, ShangriLa and Turkish AirlinesAnother important aspect of the compensation scheme is the extraordinary circumstance excuse that some airlines offer as a way of not honoring their commitments. It is fair to say that some extraordinary circumstances exist which mean that an airline does not need to fork out compensation even when delays and cancellations to their services result from them. These include things like certain security issues beyond their control, bird strikes and weather conditions that prevent usual flying. However, some unscrupulous airlines may use the term incorrectly, another good reason to have an expert in your corner to help you.​

Suggested Tours in Manchester:

Line seperator

Are you on Pinterest? Pin these!

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

COPYRIGHT DISCLAIMER:Many of the articles on Two Monkeys Travel Group are guest posts by a number of Approved Contributors and are hosted by Two Monkeys Travel Group. Approved Contributors control their own work and post freely to our site. This includes all text and images that they use within their own work. All contributors are instructed to follow internationally recognised copyright and intellectual property guidelines. Two Monkeys Travel Group takes its own responsibilities very seriously, so if you feel that any part of this work is abusive in any way, please send us an email so that we can investigate - theteam@twomonkeystravel.com


DISCLOSURE: Please note that some of the links above are affiliate links. So when you make a purchase we sometimes make a small commission, at no extra cost to you. The cost to you remains the same, sometimes even cheaper if we have negotiated a special deal for our readers.We use all of the companies we have listed here and that’s why they are in this list, but of course we need to keep Two Monkeys Travel Group running as well as it can, which is exactly what you’re helping with if you do decide to buy or book something through an affiliate link! If you have any more questions about the companies we use or any other companies you’re looking at, just email us and we’ll be happy to help.Please see our full disclaimer page for more information.

Written by Two Monkeys Travel - Contributor

Two Monkeys Travel Group – Community Travel Blog is a travel blog and website. We quickly grew into a valuable source of inspiring travel stories, advice, itineraries and travel guides, with the aim of demonstrating how to live a sustainable life of travel, whilst living your own definition of success. If you'd like to contribute and write a guest post, contact us at kach@twomonkeystravel.com

Subscribe to our newsletter

Receive tips on how you can live a sustainable long-term travel lifestyle!

  • This field is for validation purposes and should be left unchanged.

Send this to a friend